FAQs
Graphics
Do you assist with the graphic design for my display?
Do you assist with the graphic design for my display?
Godfrey Group offers both 3D exhibit design renderings and 2D graphic design services. 3D design is complimentary for custom exhibits. For 2D graphics, clients can either provide artwork using templates or hire Godfrey Group designers at $85/hr, typically taking 2–4 hours.
How and when do I submit my artwork so that you can print graphics for my display?
How and when do I submit my artwork so that you can print graphics for my display?
Upload files via our website after ordering, using the order number. Graphic setup assistance is available at $85/hr. More file guidance is online here: https://www.godfreygroup.com/pages/graphic-specs
Products
What are the differences in the backlit displays that you offer?
What are the differences in the backlit displays that you offer?
Godfrey Group offers various types including PSW, BKL-H, Light Tube Ultra Thin, LT SEG frames, Tool-Less SEG, and Backlit Fabric Light Boxes, each differing in frame structure, graphic attachment, and setup.
What are the differences between custom and portable trade show displays?
What are the differences between custom and portable trade show displays?
Portable displays are pre-fabricated, shippable by UPS/Fed Ex, and often self-installed. Custom displays are tailored, require freight shipping, and are usually for larger spaces. Godfrey Group offers both with free 3D renderings.
What are the differences in the various banner stands that you offer?
What are the differences in the various banner stands that you offer?
Options include retractable, slip cover, and ShowFlex banner stands. They vary in size, durability, portability, and setup time. ShowFlex is the most portable.
What are the differences between the standard and the premium hanging signs?
What are the differences between the standard and the premium hanging signs?
Standard signs have a 1-year warranty. Premium signs feature thicker frames, lifetime warranty, and case options.
How long do various kinds of displays take to set up?
How long do various kinds of displays take to set up?
10x10 portable displays are fast and often single-person setups. Larger or modular displays take longer and may need two people or professional help. Contact us with questions on specific models and we can assist with an estimated install time.
What is the difference between shipping crates and cases?
What is the difference between shipping crates and cases?
Cases are plastic, wheeled, and ship via UPS/FedEx. Crates are large, wooden, require freight, and are used for heavy or custom displays.
How long does the process take from start to finish to buy a trade show display?
How long does the process take from start to finish to buy a trade show display?
Standard displays ship 3–7 days after we receive your graphic files and you approve the electronic graphic proofs. Custom displays involve design, estimating, and 2–6 weeks of production.
Custom Exhibits
How does the custom exhibit design process work with Godfrey Group?
How does the custom exhibit design process work with Godfrey Group?
It starts with a discussion, followed by 3D renderings, revisions, and budget alignment. Once approved, the project proceeds to estimating and then production.
Rental Exhibits
How do I determine whether to rent or purchase a trade show display?
How do I determine whether to rent or purchase a trade show display?
For 10x10 booths, buying is more cost-effective. For larger spaces, renting may be smart for one-time use. Buying makes sense if used three or more times.
Services
Does Godfrey Group offer exhibit storage?
Does Godfrey Group offer exhibit storage?
Yes, in Burlington, NC and Las Vegas, with repair and management services available.
Does Godfrey Group assist with installation and show services?
Does Godfrey Group assist with installation and show services?
Yes, we offer logistics, paperwork, storage, and installation/dismantling services.
What is drayage?
What is drayage?
It's a material handling fee at trade show for the trade show company to receive your shipment. You can avoid drayage by carrying/wheeling in your display if you have a portable display. Crated items incur fees based on weight and number of pieces in the shipment.
Used Displays
Does Godfrey Group buy and/or sell used exhibits?
Does Godfrey Group buy and/or sell used exhibits?
Yes, used exhibits are sold on consignment. Used exhibits can be shipped to our NC facility for evaluation, repair, and resale.
About Us
What differentiates Godfrey Group from other companies in the trade show industry?
What differentiates Godfrey Group from other companies in the trade show industry?
We combine custom fabrication, distribution, and manufacturing, serving a wide range of clients. We have a number of proprietary exhibit systems. We offer live customer support and comprehensive solutions. We are standing by and answer every call with live reps that are experienced trade show professionals.